Printify Customer Support

printing-process

Do you want a fast and easy way to print your products? Printing them the old way may be a good thing, but having to deal with bulk orders can be tiresome. It also causes a load of problems: not only can it result in a risk of net loss, but it can also pose environmental dangers as well.

Print-on-demand (POD), which builds products after customers sell them, takes out most of these worries. This is why more businesses are turning to POD – it’s low risk in almost all aspects. Printify is one of many POD providers that offers a variety of business solutions.

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For those of you who prefer a more visual experience, here is a video review from Cassiy Johnson‘s YouTube channel. To get a comprehensive overview of Printify, you may still want to check out our article below.

What Is Printify? Printify Customer Support

Printify allows businesses to create unique, custom-made designs for a variety of products. Printify will take care of all the details for you. It’s packed with lots of printing, shipping, and other handy production tools that meet the needs of a competitive e-commerce market.

Printify allows users to choose from a wide range of clothing and wearable merchandise such as shirts and hoodies, leggings and bags, hats, accessories like necklaces and bracelets, as well as clothing such as shirts and hoodies. Apart from those, the platform also offers non-clothing merch like phone cases, paper stationery, greeting cards, posters, utensils, and mugs!

What is the process?

Printify makes it easy to print. And all it takes is just a few steps to get everything done! Let’s walk through how Printify prepares and prints your products whenever you need them:

  1. Choose which type of products you’d like to sell. You would like to sell a collection of mugs and phone cases, posters, and tote bag. Choose that from a long list of Printify’s product options.
  2. Create or import a design, and place it onto the product of your choice. Printify’s design editor is straightforward. The design editor gives you a blank canvas which you can then customize with text, shapes, and other tools. You can also import your pre-made designs from Photoshop etc. Printify’s built in mockup generator allows you to place your designs into the editor.
  3. Choose a partner provider to print your product. Once you’re happy with the final design, you will be redirected to choose from a list of Printify’s suppliers. Most of them will also provide you with sample products to check the quality before going on sale.
  4. Add your product to your storefront. You can then add your products into your online shop. This can be done through a Shopify-powered website or via online selling platforms such as Etsy.
  5. Printify will help you sell your products. Printify will handle all fulfillment issues, including billing, manufacturer requests and shipping.

Printify Customer Support

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How Many Products Does Printify Have?

Printify allows users to choose from over 300 products. Let’s take a look at each product category that Printify offers, one by one.

Clothing

Included in this category are formal attire such as button-ups, polo shirts, skirts, and dresses; casual outfits like hoodies, sweatshirts, sweatpants, and jackets; activewear in the form of cycling shorts, leggings, and windbreakers; and swimwear such as swim trunks, swim caps, swimsuits, rashguards, and bikini sets. This category also includes socks and hats.

T-Shirts

Although this type is considered part of the clothing category it is so popular that Printify created a separate category dedicated to tees. They come in different designs, colors, lengths, and silhouettes. They include v-necks and crewnecks as well as boxy fits and slim fittings.

It’s fascinating to choose between different types of T-shirts and clothing, as each one has certain parts that can be printed. One raglan crop top, for example, is allowed to have only the front and back parts printed, while a polo shirt, on the other hand, can have either side of the sleeves printed. There’s also an option where you can order prints all over an article of clothing! Printify Customer Support

Accessory

Accessories of different kinds have been made to enhance and upgrade someone’s outfit. Bags, from tote bags to backpacks, phone cases, ties, and scarves are considered accessories by Printify.

Jewelry

Apart from wearable accessories, jewelry is also provided by Printify. Printify offers jewelry in the form necklaces, bracelets and anklets as well as rings and earrings.

Shoes and footwear

Printify offers custom footwear, in addition to the usual clothes and accessories. Printify allows you to design your own footwear. These include canvas shoes, sneakers, flip-flops, sandals, clogs, high heels, rain boots, platform shoes, and more.

Home Decor

You would like your designs to be adorned on the floors and furniture of your customers’ homes. Printify makes it easy to create home decor items that match your designs. These can be in the form of pillowcases and cushions, home and shower curtains, mats, towels, blankets, and even mugs either for function or decoration. You can also include wall art like posters and canvas portraits.

Stationery

Apart from home decor, different kinds of stationery are also included in Printify’s product lineup. Printify offers a variety of products that allow you to print your designs on paper, pencils, memo pads and sticky notes.

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Who provides the printing and shipping?

Printify may be a one-stop solution for all your product and printing needs, but it cannot fully handle everything on its own. Printify has been outsourcing its printing needs with over 90 reliable suppliers from the United States. There are also partners from Australia, Europe and China. Printify allows you to view the location of your partner supplier. You’ll also be able to see which types of products and other specifications they can provide.

Printify, along with its partners, has partnered internationally with some of the most reputable shipping companies. Customers can also choose from regular or express shipping via the POD service. Express shipping, which takes up to 3 days, is only limited to the US, while regular shipping, available in both the US and outside, can last between about 7 to 10 days.

Can Printify Integrate With Most E-Commerce Platforms?

Printify offers seamless integration and syncing with the following e-commerce application platforms:

  • Online marketplaces such as eBay and Etsy
  • Shopify, WooCommerce and PrestaShop are all E-Commerce providers.
  • Website builders such as Wix and Squarespace

Like the product-building process, Printify has simplified integration with its affiliates for those who may find it difficult. One way is to simply press the ‘Connect’ button for any of its partners on the platform’s dashboard. Another option is to use the WordPress plug-in to integrate third-party apps. Printify allows you to customize your preferred e-commerce app with its easy API tool.

What is the cost?

Printifiy has three subscription options. Each of these offers varying business-related needs for any seller. One of them is a completely free tier, while the other two require monthly payments. Let’s start with Printify’s Free plan. Printify Customer Support

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Free Plan

Costing only zero dollars, the Free plan is perfect for those who are just starting and also for those who are new to POD. Unlimited product designs are available and can be connected to up to five storefronts. They also get essential features such as manual order creation, mockup generator, and seamless integration with Shopify, Etsy, and eBay. To assist you in any way possible, a self-help centre and 24/7 merchant support are available.

While the features are free in a sense, it’s important to consider that if you get the Free tier, you will still provide payment for the materials and items that you need when your products are being sold. There are no hidden fees.

Premium Plan

For growing businesses, the Free plan may not be enough to sustain your growing matters. Printify recommends the Premium Plan, which costs $29 per month or $24.99 per year if billed annually. Printify Premium allows you to connect up to 10 stores and import custom orders. You can also get up to 20% discount on all products. You’ll still have all the features of the Free plan.

Enterprise Plan

If your orders have reached 10,000 and more, that’s how you know your business has made it big. Printify Enterprise plans are also available to you, which can be customized to suit your needs. Printify Enterprise users have unlimited store connections in addition to all the features of the Premium and Starter tiers. Other benefits include access to custom API integration, a dedicated account manager, and tailored customer support, plus early access to new features.

What Are the Pros and Cons of Using Printify?

Pros

  • It is faster and simpler to use than other POD platforms.
  • Its simple yet powerful design editor allows users to create better-looking products.
  • For a POD service, the prices are affordable enough. Not only do you get good quality products, but you also save money at the same time.
  • Excellent customer service. The help center has lots of resources and is well-stocked.
  • Connections with partner e-commerce platforms and 3rd-party services are a breeze with Printify’s one-click integrations, plug-ins, and API.

Cons

  • Printify has been criticised for not supporting certain files, particularly Adobe’s.ai (Illustrator).
  • The overall product quality may vary. While some providers might produce top-quality products, others may make inferior items that are not as attractive.
  • Customer service may not be too fast, despite having high-quality traits.
  • It is risky and difficult to handle returns and refunds.
  • Printify is not the best option if you are looking to get paid more for your products than they are worth. Printify Customer Support

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Is Printify the Right One for You?

When it comes to delivering an overall solid manufacturing service with a wide range of benefits for both you and your customer, then Printify is the place to be. Printify offers everything a business could need. Furthermore, most of its features, from the design editor to integrations with a bunch of e-commerce apps, are flexible, reliable, and, most importantly, user-friendly.

If you are looking for a POD platform that offers a great user experience, high-quality products, and affordable prices, we recommend Printify. However, if you’re not convinced enough that it’s a good addition to your strategy, you may want to consider Printful, Sellfy, and Print Aura as alternatives that offer similar quality and performance.

FAQ Printify Customer Support

Is Printify compatible with Amazon?

Printify does work with Amazon, as well as other third-party services that may not be part of its list of affiliate e-commerce services. However, to make it work, you would need to utilize the Printify API tool.

Printify’s Payment Process: How does it work?

The customer buys a Printify-made product from your store, and upon purchase, you will receive the payment consisting of the item’s retail price and the shipping fee. Printify will then import the order and send it to Printify. Printify will charge you with the same payment via a linked card.

Printify is used by which companies and platforms?

BuiltWith.com reports that Printify has been used by many companies, including The Ellen Show, Modern Farmer and Meowingtons Inc.

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