Printify Customer Service

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Are you looking for a quick and convenient way to print your products without all the hassle? While printing them in the traditional way is a great idea, it can be tedious to handle large orders. It also causes a load of problems: not only can it result in a risk of net loss, but it can also pose environmental dangers as well.

Print-on-demand (POD), which builds products after customers sell them, takes out most of these worries. It’s this reason why more businesses are flocking to POD – it’s low-risk in most aspects! Printify is one of many POD providers that offers a variety of business solutions.

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For those of you who prefer a more visual experience, here is a video review from Cassiy Johnson‘s YouTube channel. To get a comprehensive overview of Printify, you may still want to check out our article below.

What Is Printify? Printify Customer Service

Printify allows businesses to create unique, custom-made designs for a variety of products. With Printify, you don’t get to do all of the work by yourself, because they’ll do the rest on your behalf. It’s packed with lots of printing, shipping, and other handy production tools that meet the needs of a competitive e-commerce market.

Printify lets users choose between a vast array of clothing and wearable merchandise, such as shirts, hoodies, leggings, bags, hats, accessories such as necklaces and bracelets, and even shoes. Printify also sells non-clothing merchandise like phone cases, greeting cards and posters, paper stationery, utensils, mugs, and posters.

How Does It Work?

Printify makes it easy to print. Printify is easy to use and only takes a few steps. Let’s take a look at how Printify prepares, prints and delivers your products when you need them.

  1. You can choose which product type you want to sell. You would like to sell a collection of mugs and phone cases, posters, and tote bag. Choose that from a long list of Printify’s product options.
  2. Create or import a design, and place it onto the product of your choice. Printify’s design editor is straightforward. The design editor gives you a blank canvas which you can then customize with text, shapes, and other tools. You can also import your pre-made designs from Photoshop etc. Printify’s built in mockup generator allows you to place your designs into the editor.
  3. Pick a partner provider where you want to have them print your product. After you are satisfied with the design, you will be directed to a list that includes Printify’s suppliers. Most of them will also provide you with sample products to check the quality before going on sale.
  4. Your product can be added to your online shop. After that, you can add your products to your online shop. This can be done through a Shopify-powered website or via online selling platforms such as Etsy.
  5. Sell your products, and Printify will do the rest. Printify will take care of all fulfillment matters, such as billing, manufacturer requests, and shipping.

Printify Customer Service

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Printify has how many products?

Printify lets users choose between over 300 products. Let’s take a look at each product category that Printify offers, one by one.

Clothing

Included in this category are formal attire such as button-ups, polo shirts, skirts, and dresses; casual outfits like hoodies, sweatshirts, sweatpants, and jackets; activewear in the form of cycling shorts, leggings, and windbreakers; and swimwear such as swim trunks, swim caps, swimsuits, rashguards, and bikini sets. This category also includes socks and hats.

T-Shirts

Although this type is considered part of the clothing category it is so popular that Printify created a separate category dedicated to tees. There are many styles, colors, lengths and silhouettes available. They include v-necks and crewnecks as well as boxy fits and slim fittings.

What’s interesting about choosing between different types of t-shirts, and clothing in general, is that each of them has specific parts that are allowed to be printed on. One raglan crop top, for example, is allowed to have only the front and back parts printed, while a polo shirt, on the other hand, can have either side of the sleeves printed. There’s also an option where you can order prints all over an article of clothing! Printify Customer Service

Accessory

Accessories of different kinds have been made to enhance and upgrade someone’s outfit. Bags, from tote bags to backpacks, phone cases, ties, and scarves are considered accessories by Printify.

Jewelry

Printify also offers jewelry, which can be worn as accessories. Printify offers jewelry in the form necklaces, bracelets and anklets as well as rings and earrings.

Shoes and Footwear

Printify offers custom footwear, in addition to the usual clothes and accessories. Printify allows you to design your own footwear. These shoes include sneakers, flip-flops and sandals as well as clogs.

Home Decor

You would like your designs to be adorned on the floors and furniture of your customers’ homes. Printify allows you to do so with a wide array of home decor products. These products can include pillowcases and cushions as well as mats, towels and blankets for decoration or home. You can also include wall art like posters and canvas portraits.

Stationery

Apart from home decor, different kinds of stationery are also included in Printify’s product lineup. You can have the option to put your designs on pencils, paper, memo pads, sticky notes, pencil cases, and stickers, just to name a few.

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Who Provides the Printing and Shipping?

Printify is a single-source solution for all of your product and printing needs. However, it can’t handle everything. The platform has been outsourcing with the help of over 90 trusted print manufacturing suppliers from the United States, and even beyond with a few partners from the UK, Australia, Europe, and China. Printify allows you to view the location of your partner supplier. Printify will allow you to view the type of products they offer and any other specifications.

Printify, along with its partners, has partnered internationally with some of the most reputable shipping companies. Customers can also choose from regular or express shipping via the POD service. Express shipping is available only in the US, and can take up to three days. Regular shipping, which is available anywhere outside the US, takes approximately 7-10 days.

Printify can integrate with most E-Commerce platforms

Printify offers seamless integration and syncing with the following e-commerce application platforms:

  • Online marketplaces such as eBay and Etsy
  • E-Commerce providers such as Shopify, WooCommerce, PrestaShop, and BigCommerce
  • Website builders such as Wix and Squarespace

Like the product-building process, Printify has simplified integration with its affiliates for those who may find it difficult. Simply click the “Connect” button on any partner’s dashboard. Another is to make use of the WordPress plug-in for some third-party apps. If you can’t find your favorite e-commerce app among the affiliate list, Printify lets you customize it with its convenient API tool.

How Much Does It Cost?

Printifiy has three subscription options. Each subscription option has a different business requirement for each seller. The first tier is completely free, the second two require monthly payments. Let’s begin with Printify’s free plan. Printify Customer Service

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No Cost Plan

The Free plan costs zero dollars and is ideal for anyone who just started out in POD. Users get full access to unlimited product designs and connections with up to five storefronts per account. You also have access to essential features like manual order creation and mockup generator. 24/7 merchant support and a self-help center are provided to guide you if there are any problems.

While the features are free in a sense, it’s important to consider that if you get the Free tier, you will still provide payment for the materials and items that you need when your products are being sold. However, there’s no need to worry about any additional, hidden fees.

Premium Plan

The Free plan is not sufficient to support growing businesses. Printify recommends the Premium Plan, which costs $29 per month or $24.99 per year if billed annually. Printify Premium allows you to connect up to 10 stores and import custom orders. You can also get up to 20% discount on all products. You’ll still have all the features of the Free plan.

Enterprise Plan

If your orders have reached 10,000 and more, that’s how you know your business has made it big. You’re also entitled to Printify’s Enterprise plan, with a price fully customized according to your needs. Printify Enterprise users have unlimited store connections in addition to all the features of the Premium and Starter tiers. Other benefits include access to custom API integration, a dedicated account manager, and tailored customer support, plus early access to new features.

Printify: What are the pros and cons?

Pros

  • It’s faster and easier to use in comparison to other POD platforms.
  • The simple, yet powerful design editor makes it easy to create better-looking products.
  • For a POD service, the prices are affordable enough. Not only do you get good quality products, but you also save money at the same time.
  • The customer service is excellent, plus the help center is packed with lots of resources ready for you.
  • Connections with partner e-commerce platforms and 3rd-party services are a breeze with Printify’s one-click integrations, plug-ins, and API.

Cons

  • Printify has been criticised for not supporting certain files, particularly Adobe’s.ai (Illustrator).
  • There may be variations in the overall product quality. Some providers may manufacture top-notch items, while others may come off as ugly and not as good-looking.
  • Despite having high-quality characteristics, customer service might not be very fast.
  • Handling returns and refunds are risky and quite difficult.
  • If you want to pay and be paid for more than what your products are worth, Printify may not be ideal since there’s a risk of low-profit margins. Printify Customer Service

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Is Printify the Right One for You?

Printify is the best place to go if you want to provide a solid manufacturing service that offers a variety of benefits to both your customer and yourself. Printify offers everything a business could need. Its features, including the design editor and integrations with several e-commerce apps are flexible, reliable, easy-to-use, and most importantly, user-friendly.

We recommend you use Printify as part of your business strategy if you want a POD platform that can give you a superior user experience and good-quality products and prints for a reasonable price! However, if you’re not convinced enough that it’s a good addition to your strategy, you may want to consider Printful, Sellfy, and Print Aura as alternatives that offer similar quality and performance.

FAQ Printify Customer Service

Does Printify work with Amazon?

Printify does work with Amazon, as well as other third-party services that may not be part of its list of affiliate e-commerce services. However, to make it work, you would need to utilize the Printify API tool.

Printify’s Payment Process: How does it work?

The customer buys a Printify-made product from your store, and upon purchase, you will receive the payment consisting of the item’s retail price and the shipping fee. Printify will then import the order and send it to Printify. Printify will charge you with the same payment via a linked card.

Printify is used by which companies and platforms?

BuiltWith.com reports that Printify has been used by many companies, including The Ellen Show, Modern Farmer and Meowingtons Inc.

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